Help

Questions, answered.

The short list of things people ask. If yours isn't here, the last answer is for you.

Do my friends and family need an account to follow?

No. Anyone with the link can see a public or unlisted track, and a private track just asks for the password you set. Accounts are only for people creating tracks.

How do I make a track private?

When you create a track (or later, in its settings), choose Private and set a password. Only people with both the link and the password can see the page. Homecoming tracks are private by default.

Can I change the date after creating a track?

Yes. Dates move — due dates especially. Edit the event date in your track's settings and the countdown updates everywhere immediately.

What happens when the day arrives?

The page stays up as a keepsake of the whole wait. Wedding tracks go a step further and flip into a photo album once the date passes.

Can I run more than one track at a time?

Yes. The free plan includes one active track; the Together plan removes the limit. Each track has its own link, its own followers, and its own visibility setting.

How do I delete a track?

Open the track's settings from your dashboard and delete it there. Its updates and photos are removed with it.

Something else?

Email us at [email protected] and a person will get back to you.

Some dates deserve
a countdown.
Start your track